We keep delivery personal. Instead of handing you off to a tracking number and hoping for the best, our team reaches out directly to coordinate your delivery — so you know exactly who's bringing your order and when.
Orders are processed within 3–5 daysof being placed. This is the time we need to prepare your order before it's handed to a rider for delivery.
Here's exactly what happens after you order:
Because delivery is coordinated directly with you rather than handled through an automated courier network, please make sure the phone number you provide at checkout is correct and reachable — it's how we'll reach you to arrange everything.
Delivery fees are paid directly to the rider at the time of delivery, rather than at checkout.
Prefer to send your own courier or dispatch rider to pick up your order instead? That's an option — just let our team know when they contact you to arrange delivery, and we'll coordinate a pickup instead.
We deliver to most areas in Lagos, Nigeria. If you're unsure whether we can reach your address, just place your order and our team will confirm when they contact you to arrange delivery.
If the agreed delivery time no longer works, or you're not available when your rider arrives, let us know as soon as possible so we can reschedule.
If your order arrives damaged or isn't what you ordered, our Returns Policy covers how to proceed.
Need to update your delivery address or contact number? Reach out as early as possible — ideally before your order enters processing — since changes may not be possible once your order has been dispatched.
Questions about your delivery? Reach our team through our contact page — or simply reply to the WhatsApp message you receive ahead of delivery.
